We're here to help you succeed
Find answers in our help center, or talk to a real person on our Dubai team. Most questions are answered within the hour.
Support is offline now · Mon–Sat, 9:00 AM – 6:00 PM GST
Learn & grow with XYRA AI
Self-serve resources to help you master every feature and make the most of your accounting platform.
Video tutorials
Step-by-step video guides covering every feature, from invoicing to bank reconciliation.
Watch videosKnowledge base
How-to guides and troubleshooting tips. Search our library of 150+ detailed articles.
Browse answersWebinars & training
Live webinars and recorded sessions hosted by our accounting experts.
See webinarsAPI documentation
Integrate XYRA AI with your existing tools and workflows using our RESTful API.
Templates & downloads
Free invoice templates, chart of accounts, VAT filing checklists and more.
Community forum
Connect with other XYRA users, share tips and learn from accountants and business owners.
Join the forumFind us here
Visit our headquarters or reach out online. We're always happy to connect.
Dubai International Financial Centre (DIFC),
Dubai, UAE
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Fill out the form below and our team will get back to you as soon as possible.
Frequently asked questions
Quick answers about the help center and how to get in touch with the XYRA AI team.
Everything you need to get help with XYRA AI in one place: video tutorials, knowledge-base articles, webinars and training, API documentation, free templates and the community forum. You'll also find our office location and a message form to reach the team directly.
Send us a message with the form on this page, email info@thexyra.ai, call +971 55 986 1141, or use the chat button at the bottom right of any page.
We're available Monday to Saturday, 9:00 AM to 6:00 PM GST (Dubai time). You can send a message or email at any time, and we'll pick it up as soon as we're back.
A real person reads every message. During working hours we usually reply within the hour. Messages sent outside working hours are answered on the next working day.
Book a demo and pick a time that suits you, and our team will walk you through XYRA AI. For a quick question first, send a message with "Sales" selected.
Accounting firms, resellers and other partners can apply on our Partner Program page, or send a message with "Partnership" selected.
Pick the closest match: Sales, Support, Billing, Partnership or Other. It sends your message straight to the right person, so you get an answer faster.
Yes. We only use your details to reply to your message. We never share them and we never send spam.
Yes. We're at Office 05, Level 3, Innovation One, DIFC, Dubai, open Monday to Saturday, 9:00 AM to 6:00 PM GST, with visitor parking on site. Use the map above for directions.
Still need help? Send us a message
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